IT Support
Designed for companies without dedicated IT departments, Virtual IT Dept Ltd's support packages ensure that IT problems are dealt with quickly or averted before they arise so that you can continue to operate at the high standards that your clients expect.
We provide a range of IT support packages tailored to meet the specific requirements of your business. From companies requiring large-scale networking support to one-off emergency visits we will ensure that we meet your business needs.
If you would like to hear further details of the packages listed below or to discuss the possibility of creating a custom support package tailored to your business then feel free to get in touch.
Your business will receive comprehensive on-site support, with immediate response, between 9am and 6pm. You will also have a technician perform a ‘health-check’ on your computer system - checking Windows patches and other vital software updates, every 3 months. This contract is available to businesses requiring support for a minimum of fifty PCs.
Your business will receive comprehensive remote support, with immediate response, between 9am and 6pm. You will also have a technician perform a ‘health-check’ on your computer system - checking Windows patches and other vital software updates, every 3 months. Should any issue not be resolvable remotely then we will visit your business to provide on-site support.
This option provides one-off support to businesses on all IT related problems. It is often used by businesses facing an emergency IT situation and need their computer systems to be quickly restored to full working order. Most problems can be fixed within the first hour of a technicians visit.Want more information or need a tailor-made solution? Contact us to set up a free visit.